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Live Support full feature list |
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Fully customizable - icons, chat, invitation screen & more.
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Multiple departments. Multiple operators. Unlimited calls. |
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Create reusable canned messages.
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Push pages, HTML & Images.
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SSL Secured chat.
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Initiate chat - popup blocker doesn't block it.
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Website monitoring - track your visitors. Reports & statistics.
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All conversations are saved automatically for visitor searchable history.
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"Party is typing" + see what the visitor is typing real-time before
sending the message.
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Articles |
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Live chat for e-commerece:
more customer satisfaction, less cost |
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E-commerce didn't eliminate the need for live help and live customer service. Support web sites and e-retailers need to meet service needs at an acceptable cost.
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Live chat: an e-sales revolution |
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Fran has some free time left from lunch hour. She enters a jewelry shop, and is greeted by the owner.
"Good morning. I'm Ida. How may I help you?"
"Just looking," says Fran
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Live customer support for online stores |
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Online business models are wonderful in many ways, and Live Chat is making them better. The virtual store doesn't require an attendant, and allows even small businesses to handle large numbers of customers quickly
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