The traditional ways of providing customer support (telephone and email support) are becoming less and less effective. Today clients require another level of communication with real-time help and direct contact with a service staff. That's why more and more businesses choose live support for their websites to allow visitors instantly communicate with a support team when they need help or product consultation and increase customer satisfaction dramatically.
If you wish to add live chat to your website with advanced tools and features necessary for around-the-clock support, you've come to the right place. Our HelpOnClick live chat software offers numerous benefits with regard to improved customer satisfaction, increased sales and reduced operational costs.
While using our all-in-one live support solution you can keep your clients absolutely happy and satisfied. A live chat tool works very easy: simply set up a block of HTML code into your website and you're ready to communicate! When visitors browse through your website, they can initiate a chat clicking on the button that opens a private message window and connects them with one of your representatives for real-time text messaging.
Besides providing a real-time customer service, HelpOnClick comes with a wide selection of useful features allowing you to collect information about visitors (know where your visitors are coming from, etc.), review chat statistics reports, monitor website traffic and many more.
If you don't want your prospective clients leave your project because they don't get enough product information they are looking for, take advantage of HelpOnClick live chat software. No matter what type of business you are running - our all-in-one live support program is available in several editions to meet specific requirements of our clients.