Running a business online through an ecommerce website or any other web project today has become a challenging, yet rather profitable venture. As you probably know, today is not enough to provide your website visitors with 24/7 accessibility. Instead, modern clients highly appreciate the availability of live customer support on a website, when they can get necessary help from a human individual.
HelpOnClick is here to offer you one of the most effective solutions to assist your visitors and customers around the Globe through our sophisticated service of live chat support agents - specially trained professionals that can provide live support in English, German, French, Spanish, Chinese and many other languages.
Today we can offer multiple plans of online chat agents available, so that you can choose the one matching your specific business needs and budget to the fullest. If you have a start-up Internet project or a small web store with limited traffic volume, then you may find our shared seat plan fitting you best (our shared seat agents serve 2-3 websites at the same time). For websites with average daily traffic and live chat help needs we recommend a priority one seat option with semi-dedicated operators that during busy hours work exclusively on your website and during offpeak hours can serve another projects as well. Our dedicated seat option can be an ideal choice for large, mission-critical online business websites with abundant traffic - all live agents will be fully dedicated to the needs of your particular business.
With any of the above options you can choose work load time per agent - our live chat agents can be available either 8 hours a day, 6 days a week or 24 hours a day, 7 days a week. Rest assured, in both cases they deliver superior customer support with ultimate satisfaction in mind.