Offering professional and responsive online customer support through live chat can be very useful for every modern online business as today customers prefer to discuss their needs and requirements with a live operator rather than surfing through a website and reading its entire verbiage. Based on the level of a customer service provided, they usually judge about overall business performance and reliability. That's why availability of live customer on-site support is considered to be one of the most important factors when it comes to online business success.
That's why, if you run an established business website or are just making your first steps on the Global market, it's an excellent decision to integrate an online customer support service to your website. HelpOnClick is here to offer you one of the most advanced yet affordably priced live customer support software to keep your existing and prospective clients absolutely satisfied without costing you a fortune.
HelpOnClick will provide your support staff with the fullest possible toolkit to ensure the highest efficiency and productivity of their daily work. They can use predefined messages for efficient live help, see what each visitor is typing even before he or she submits a message, take advantage of real-time traffic monitoring options, make chat transfer and enjoy multiple other functional benefits that allow to dramatically improve your online customer service.
Our HelpOnClick live customer support software is available in four packages: Basic, Pro, Deluxe and Corporate to address any business requirements and budget. These packages differ mainly in the number of websites the program can work with, number of departments and operators engaged, features and options included and some extra opportunities provided. However, all of them are focused to help you provide a full-fledged live chat support service within your ecommerce website.
Whichever of our plans you choose, you can rest ensured to get your live chat support set up almost instantly.