Nowadays, when almost every business has a web presence providing a superior level of online customer support is essential if you want to stay competitive. In order to ensure your ultimate customer satisfaction, it's important to answer client requests fast and efficiently. Are you going to eliminate costs and hassles of phone / email support and add a live chat to your website? We're here to assist.
If you use your website to sell products or services online, a live chat is what will help you improve your customer support services dramatically. However, you need a special chat agent to communicate with visitors browsing your site and answer their questions. If compared to fully automatic systems, chat with an agent allows you to give your website a professional look and provide potential customers with a personalized online shopping experience.
You may now wonder where to find a professional online chat agent that can be the face of your company? You've come to the right place! Along with our advanced live chat software, HelpOnClick provides professional, yet affordable live chat agent services. No matter what size or goals of your web project are, we offer skillful chat operators to proactively assist in all customer conversations 24 hours a day and 7 days a week.
You may rest assured that we will train our live chat agents according to your needs and guidance, so they can interact with clients in the most professional manner. Moreover, all operators go through a strict try-out process including the language test, interview and typing test before hired.
Keep in mind that our live chat agent service is available separate from our live chat software. Depending on your budget, website traffic and other details, we offer a wide selection of options that differ by the work time of chat operators and specific support requirements.