live help software

 
Live Chat Software Live Support Software
 

Live Help Software
by HelpOnClick is a service for websites to communicate with their visitors by a Live Chat:
  • Increase Sales
  • Reduce Costs
  • Improve Support

    		• Live person on your website
    Login as:
    Your Username:
    Password:
    Forgot My Password
     
     
    HOME FEATURES PRICES SCREENSHOTS PURCHASE FREE TRIAL SUPPORT
    		 
     
     
      FEATURE BASIC PRO DELUXE
      Departments 1 3 Unlimited
      Operators 1 3 Unlimited
    Cost per month $19 $29 $49
    Cost per year $190 $290 $490
    Chat  
    Support
    Multiple chats
    Real time chat
    All languages support
    Access from any computer
    Instant setup - one time copy & paste HTML code
    "Leave a Message" when offline
    Sound whenever a surfer has entered to chat
    "User is typing" notification
    See what the surfer is typing before they send it  
    Spell checker
    Chat between operators
    KnowledgeBase  
    Customization & Setting  
    Department support icon
    Operator support icon
    Changing support icons - Online/Offline
    Choose from HelpOnClick icons
    Custom icons - use your own  
    Text support icon
    HTML support icon
    Email link
    HTML code for specific departments, operators, auto assign surfer's nickname
    Customize your chat window
    Secured SSL link
    Set number of rings for incoming chats
    Assign operator to several departments
    Customize invitation image  
    Customize all texts on chat window  
    Customize all fields on chat window  
    Reports & Data  
    Capture visitor info
    Geographical visitor locator
    Clicks reports / statistics
    Operators statistics
    Active history - view previous chats for returning visitors  
    Transcript searchable history
    Helpful Features  
    Print transcript
    Email transcript
    Attach notes to your conversations  
    Push URLs - by popup or main Browser, to your choice  
    Canned messages
    Chat queue
    Chat transfer between operators
    Operator auto offline
    Push images  
    Marketing  
    Real time traffic monitor  
    Initiate chat - even with a popup blocker  
    Co-browsing  

    Cost Per Month $19 $29 $49
    Cost Per Year $190 $290 $490
    Add ons:
  • System tray application
  • Remove "Powered By HelpOnClick" branding
    		•

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