Humber's Open Learning Centre uses HelpOnClick as a vehicle for providing non-academic support to our online learners. We find that your software gives students and potential students alike another avenue to contact us and get their questions answered in a timely fashion. This is especially helpful during the weeks before and during the semester start-up period. Knowing that students have access to us without having to download and install additional software was one of the most appealing features of this software and certainly impacted our decision to use your product.
Having convenient access to a departmental representative while searching our website allows the student to ask questions as they discover them. We are pleased with the product are looking for other avenues in which we can use it in our support of online students. |
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Guys,
I love your product!
Good prices too. It's nice to find something that
is not only affordable but that can also scale as our business grows.
Nice job!
DollsBags.com |
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| Memory Cross has a very unique product that requires some interaction with customers to explain. We wanted our website to provide an option to interact with our customers and therefore improve sales. One Click has provided that in a very cost effect way. The software is easy to use and our customers have appreciated the ability to have their questions answered instantly. |
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I have been looking for a year now and helponclick is the best chat software that I have found. You guys have a good understanding of our needs, and the price is fair.
Thanks. |
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| HelpOnClick has been very helpful and has given us the option to take Furniture XO customer service to the next level. By allowing our shoppers to chat with our live customer service representatives we have provided them with the convenience today's customer is looking for and at the same time were able to increase our sales. We are very happy with the service and consider it a must in today's e-commerce environment where good quality and easy to use chat option puts us above our competition. |
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helponclick has made us see a whole side of customer service we haven't seen before. It's easy to use for our operators, we can do anything by the admin panel, and our customers are happy with the new software.
We will recommend you to our associates too. |
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| I recently set up an account with helponclick; I was immediately impressed by the prices. No set-up fee, plus one of the lowest rates I've seen on the net! I thought it might be too good to be true until I started to use it. I will definitely be sticking with helponclick for a long time to come! |
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| I just wanted to tell you how pleased I am with the software, training, and speed. It was much easier than I thought, and I could not be happier! Thanks |
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| Out of all the live help companies I have used in the last few years, helponclick stands above all. I have been very impressed by their customer support software. |
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| I love your product! so easy to use. |
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| I just had to write and thank you for all you have provided for your customers. It is so nice and the control panel is great. It's nice how you've offered so many little customizations in the control panel to make it easier for one to use. Thanks so much. |
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Thank you! I just wanted to let you know, I will recommend you to everyone!
5 minutes and I have the chat installed. |
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